I have few Ideas:
My first idea: I think Dust2 and Office is not enough, Maybe adding more maps (Mirage, Inferno and etc. ) will attract more peoples?
My second idea: As I can see there is ALOT of hackers on servers, so i think you should add like /voteban option that peoples can ban them and they wont gonna need to use /call to call admins.
My third idea: Prices in /shop are EXXXXTREMELY high, alot of people have to play like to 5h a day to get what they want ,so i suggest removing like -500 credits of price (For exmp. Watermelone head is 2000 - 500 = 1500 , New price for Watermelone head will be 1500 not 2000)
Flawny out,